You will have 30 days from when you received your product to return it. Please follow the link to print out your label and attach it to original packaging and drop off at your nearest USPS center. Once we receive it your refund will be initiated with in 5 business days.
- Items marked as clearance or final sale.
- Free gifts or promotional items with retail value.
- Items received in damaged/worn condition.
- Returns, Exchanges & Store Credit initiated more than 30 days after the delivery date.
- Shipping charges, except in cases where we have made an error or the items were defective.
- Please note that if ineligible items are received, no credit, refund or exchange will be issued. The customer will be responsible for return shipping costs if they wish to have the item returned.
- Packaging Requirements
All items must be returned in new condition. Liners, tags, lacing and components must all be intact. If liners/tags/components are missing or items are received unlaced, a 10% restocking fee will automatically be applied to all refunds or store credit. Exchanges will not be sent out until the restocking fee has been paid.
- The return form MUST be included inside the package. If the label becomes damaged, this will be the only way to identify which customer the item/s belong to.
- All fragile items must be properly bubble wrapped and protected. Items received damaged will receive no refund, store credit, or exchange.
- Make sure all boxes are properly sealed, and any previous shipping labels/barcodes are taken off or covered.
- Please note that if packages are received that are improperly labeled, sent without a tracking number, or sent without filling out our return form may be delayed or denied. You will be responsible for return shipping costs if you wish to have the item returned.